Taking care of you is what we’re here for… The health and wellbeing of our guests and colleagues has always been at the forefront of our decision making.
For as long as the risks from Covid19 remain a concern we will we operate to provide both you, our guests, and our team members with the confidence that we are doing everything we can to keep you safe and well during your visit to the hotel. Social distancing measures will be applied as far as possible to highlight the health & safety measures and protocols that we have put in place for as long as required, whilst still providing the warm and friendly five-star service that is at the heart of our personality.
The list of protocols that have been implemented are extensive. This is a living document and will continue to evolve and be updated to reflect the Government and medical advice given, guest feedback and industry best practice.
As we face these challenging times we are committed to giving our guests the very best experience we possibly can.
Our best practice protocols are described below – please open the toggle sections to see specific details: