Taking care of you is what we’re here for… The health and wellbeing of our guests and colleagues has always been at the forefront of our decision making which led to the closure of the hotel on Monday 23rd March.
There will be some changes to the way that we operate in order to provide both you, our guests, and our team members with the confidence that we are doing everything we can to keep you safe and well during your visit to the hotel. We will be implementing social distancing measures as far as possible to highlight the health and safety measures and protocols that we are putting in place for as long as required, whilst still providing the warm and friendly five-star service that is at the heart of our personality.
The list of protocols being implemented are extensive. This is a living document and will continue to evolve and be updated to reflect the Government and medical advice given, guest feedback and industry best practice.
We are entering some new and challenging times and we are committed to giving our guests the very best experience we possibly can.
Our best practice protocols are described below – please open the toggle sections to see specific details: