Privacy policy
Introduction
Palé Hall Hotel ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data includes first name, last name, title
- Contact Data includes email address, telephone numbers, address
- Financial Data includes payment information for bookings and reservations
- Technical Data includes IP address, browser type and version, time zone setting
- Profile Data includes your preferences, feedback, and survey responses
- Usage Data includes information about how you use our website and services
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To process and deliver your booking or reservation
- To manage our relationship with you
- To improve our website, products/services, marketing, and customer relationships
- To provide personalized service during your stay with us
- To send you marketing communications if you have opted in to receive them
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent