CY
Contact
Book a stay Book a table
©2026 Site by GP
Classic Rooms Turret Rooms Grand Rooms Master Rooms Superior Rooms Garden Suites Rooms at The Bryntirion Inn
Henry Robertson Afternoon Tea Hearth Whisky Lounge Wine Cellar The Bryntirion Inn
Health & Wellness Art, Antiques and Pottery Sculpture Trail Simulated Game Days Clay Pigeon Shooting Helicopter Charter
NOHRD Gym Treatments MediSpa Recovery
Simulated Clay Days Driven Wing Shooting Clay Pigeon Shooting Fly Fishing
Weddings
About overview
Journal overview
Book a stay Book a table
©2026 Site by GP
Pale Hall Rooms Stay Menu

Stay

At Palé Hall, a stay is something altogether different. Rooms and suites are shaped by the history of the house, where every detail speaks quietly of another era. Outside, the Dee Valley stretches wide and the hills of Snowdonia rise beyond. Come for a night, and find yourself wanting to stay much longer.

Let's go
Pale Hall Luke Selby Dine Menu

Dine

At Palé Hall, dining unfolds at its own pace - unhurried, considered, and rooted in the land that surrounds us. Each menu tells the story of the season, drawing on the finest Welsh produce for both lunch and dinner, whether you choose to follow the tasting menu or explore à la carte.

Let's go
DSC00600 compressed2

Explore

At Palé Hall, the estate is yours to explore. Cast a line, try your hand at clay shooting, or lose an afternoon in the pottery studio. Descend into the wine cellar, gather around the Hearth chef's table, or reserve the private dining room for an occasion worth remembering.

Let's go
DSC00109 compressed

Health & Wellness

A series of spaces designed to be used fluidly, guided by how you feel rather than routine. Explore independently, book a treatment, or simply return whenever the valley calls you back.

Explore
Clay in the field resized

Country Pursuits

At Palé Hall, the estate is yours. Cast a line on the Dee, take on four drives of simulated clay shooting across the valley, or saddle up and head out into the hills. Walk the woodland, pick up a rod, or challenge the guns to a rematch. However the day unfolds, the landscape is always part of it.

Let's Go
Pale Hall Weddings Outside

Events

Exclusive use of the house and selected estate spaces is available for intimate gatherings and larger celebrations alike. Event settings can be tailored across our historic interiors and landscaped grounds, creating a backdrop that is both grand and personal. Menus are designed by Chef Partner Luke Selby and his kitchen team - seasonal, produce-led, and paired with wines drawn from our cellar.

Let's go
Pale Hall Fresque

About

Nestled in the Dee Valley on the edge of Snowdonia, Palé Hall is a Victorian country house where history, landscape and exceptional cooking come together. A place of quiet luxury, warm welcome and wild Welsh countryside. Somewhere you arrive as a guest and leave feeling like it was always yours.

Let's go
Pale Hall DSC09691 web

Journal

A place to gather stories. The Palé Journal brings together the voices, moments and ideas that define life on the estate - from the kitchen to the landscape, the canvas to the cellar. A living record of everything that makes Palé Hall what it is.

Palé Hall Bryn Jodi Hinds 250424 Garlic Risotto 17

Contact

Every great stay begins with a conversation. Whether you're planning a visit, exploring an event or simply curious about life at Palé Hall, we're here and happy to help. Reach out to our team and we'll be in touch.

Let's go

Privacy policy

At Palé Hall, we are committed to protecting the privacy of our guests, website visitors, and anyone who contacts us. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have in relation to it. We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

The data controller responsible for your personal information is:

Palé Hall

Llandderfel, Bala, Gwynedd, LL23 7PS

Email: enquiries@palehall.co.uk

Telephone: 01678 530 285

 

If you have any questions about how we handle your personal data, please contact us using the details above.

 

2. What Data We Collect

We may collect and process the following categories of personal data:

2.1 Data You Provide To Us

  • Name, email address, postal address, and telephone number when making a reservation or enquiry
  • Payment details (processed securely via our third-party payment provider - we do not store full card details)
  • Dietary requirements, accessibility needs, or other preferences you share with us to personalise your stay
  • Correspondence you send us by email, telephone, or through our website contact form
  • Details provided when making a stay, dining, or experience booking

2.2 Data We Collect Automatically

  • Technical information about your device and browser when you visit our website, including IP address, browser type, and pages visited

  • Cookie data - please see our Cookie Policy for full details

     

2.3 Data From Third Parties

  • Booking information received via online travel agents (OTAs) such as Booking.com or Expedia
  • Information shared by the person making a booking on your behalf

 

3. How We Use Your Data

We use your personal data for the following purposes, and only where we have a lawful basis to do so:

3.1 Performance Of A Contact

To process and manage your reservation, including sending confirmation emails, pre-arrival communications, and invoices.

 

3.2 Legitimate Interests

  • To respond to general enquiries and provide customer service
  • To improve our website, services, and guest experience
  • To maintain the security of our premises and systems
  • To conduct post-stay satisfaction surveys (where you have opted in)

 

3.3 Legal Obligations

  • To comply with financial record-keeping requirements
  • To respond to lawful requests from regulatory or law enforcement authorities

 

3.4 Consent

  • To send you marketing emails, offers, and news about Palé Hall - only where you have explicitly opted in
  • To use cookies for analytics and personalisation purposes

You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

 

4. Marketing Communications

We will only send you marketing communications if you have given us your consent to do so. Each marketing email we send includes a clear and easy unsubscribe link. Alternatively, you may contact us directly at enquiries@palehall.co.uk to opt out at any time.

 

We do not sell, rent, or share your data with third-party companies for their own marketing purposes.

 

5. Sharing Your Data

We may share your personal data with carefully selected third parties, but only where necessary and permitted by law. These may include:

  • Booking platforms and channel managers used to manage reservations
  • Our secure payment processing provider
  • IT and website service providers who support our systems
  • Professional advisors (accountants, solicitors) where required
  • HMRC and other regulatory bodies where legally required

All third-party providers are required to handle your data securely and in accordance with applicable data protection law. We do not transfer personal data outside of the UK or EEA.

 

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are as follows:

  • Guest reservation and stay records: 7 years (for legal and accounting purposes)
  • Marketing contact lists: Until you unsubscribe or we receive a deletion request
  • Website enquiries and correspondence: 2 years
  • Financial records: 7 years in accordance with HMRC requirements

 

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Right of access - to request a copy of the personal data we hold about you
  • Right to rectification - to ask us to correct inaccurate or incomplete data
  • Right to erasure - to request that we delete your personal data, subject to legal obligations
  • Right to restriction - to ask us to limit how we use your data in certain circumstances
  • Right to data portability - to receive your data in a structured, machine-readable format
  • Right to object - to object to our processing of your data for direct marketing or legitimate interests
  • Rights related to automated decision-making - we do not carry out automated profiling or decision-making

To exercise any of these rights, please contact us at enquiries@palehall.co.uk. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website: www.ico.org.uk | Helpline: 0303 123 1113

 

8. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. Cookies are small text files placed on your device. You can control cookie preferences through your browser settings or our cookie consent tool when you first visit the site.

For full details of the cookies we use and how to manage them, please refer to our Cookie Policy, available on our website.

 

9. Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures — including SSL encryption, secure servers, and access controls — to protect your data from unauthorised access, loss, or disclosure. Where we share data with third-party providers, we require them to maintain equivalent standards of security.

 

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and booking partners. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

 

11. Children's Privacy

Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website. We encourage you to review this page periodically. The date at the top of this document indicates when the policy was last revised.

 

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our use of your personal data, please do not hesitate to get in touch:

 

Palé Hall

Llandderfel, Bala, Gwynedd, LL23 7PS

Email: enquiries@palehall.co.uk

Telephone: 01678 530 285

 

We will be happy to assist and will always endeavour to handle your enquiry with the care and discretion you would expect from Palé Hall.

 

Last updated: April 2026